MultiModal Level-of-Service: Expectations and Standards


  • Establish a baseline understanding of traditional level-of-service metrics and standards as applied in cities and counties
  • Match LOS metrics to mode and LOS standards to context
  • Identify and implement projects to meet LOS standards


Many jurisdictions long ago established level-of-service (LOS) metrics and standards for vehicles. Such guidance ensures that vehicle delay or the volume-to-capacity ratio at intersections is the single most important factor in identifying and prioritizing transportation capital investments, preparing conditions of private-sector development approval, and establishing a basis for transportation impact fees. Now  there's a new approach to LOS, one that considers metrics and standards for all modes of travel. This multimodal level-of-service (MMLOS) approach acknowledges the mobility needs as well as the safety, comfort, and access expectations of all people who use the transportation system. MMLOS tailors standards to be achieved and informs the design of projects to match the context of the corridor and the neighborhood.

Learn about national MMLOS best practices and the community and mobility benefits of a MultiModal approach. Panelists dive deeply into the innovative approaches that Bellevue, Wash., Montgomery County, MD., and Aspen, Colo. are taking to devise and implement MMLOS strategies for their communities.