Leading With Empathy

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Course Details

Great leadership applies a special mix of skills to create the conditions that enable successful engagement. Empathy tops the list of what leaders must get right.

Research confirms the importance of empathy as a contributor to retention, career fulfilment, and innovation. Leaders will be most successful not only when they sincerely consider others, but also when they express their concerns, inquire about challenges directly, and listen carefully to employees’ responses.

This collaborative style is essential to creating inclusive, multi-generational, flexible work environments that allow employees to be their authentic selves.

Learn how empathy can foster inclusive workplaces with diverse workforces; increase collaboration; promote employees’ mental health and well-being; and help team members successfully navigate the demands of both their work and home lives.

Learning Outcomes

  • Understand the importance of empathy in leadership to foster more inclusive work environments
  • Discover strategies to implement empathetic leadership practices
  • Recognize differences in leadership styles to support a diverse workforce

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